Product Owner guide
http://www.businessanalystfaq.com/financebankingknowledgeforba.htm
http://ecommerce.hostip.info/pages/279/Customer-Relationship-Management-CRM.html
http://www.21crmsystems.com/about_crm/crm_components.aspx
http://www.marketingteacher.com/lesson-store/lesson-crm.html#
http://www.destinationcrm.com/Articles/News/Daily-News/What-Is-CRM-46033.aspx
http://ecommerce.hostip.info/pages/279/Customer-Relationship-Management-CRM.html
http://www.21crmsystems.com/about_crm/crm_components.aspx
http://www.marketingteacher.com/lesson-store/lesson-crm.html#
http://www.destinationcrm.com/Articles/News/Daily-News/What-Is-CRM-46033.aspx
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