5 key Coaching tips for Scrum Masters

1. Listen deeply. "Consider what it feels like when you’re trying to convey something important to a person who has many things on his mind. Contrast that familiar experience with the more luxurious and deeply validating one of communicating with someone who is completely focused on you and actively listening to what you have to say with an open mind and an open heart."
2. Ask, don’t tell.- "Open-ended questions, not answers, are the tools of coaching. You succeed as a coach by helping your team members articulate their goals and challenges and find their own answers. "
3. Create and sustain a developmental alliance. "Follow-up is critical to build trust and to make your coaching more effective. The more you follow through on supporting your employees’ developmental plans, the more productive your coaching becomes, the greater your employees’ trust in you, and the more engaged you all become. It’s a virtuous cycle."
4. Focus on moving forward positively."Oftentimes in a coaching conversation, the person you’re coaching will get caught up in detailing their frustrations.Take a moment to acknowledge your employee’s frustrations, but then encourage her to think about how to move past them."
5. Build accountability. -"If your employee plans to research training programs that will fit his developmental goals, give these plans more weight by asking him to identify appropriate programs along with their costs and the amount of time he’ll need away from work, and to deliver this information to you by a certain deadline. "

Source- https://hbr.org/2014/07/you-cant-be-a-great-manager-if-youre-not-a-good-coach/?utm_campaign=Socialflow&utm_source=Socialflow&utm_medium=Tweet